bought this product 12 mths ago and wear 40% of ti velcro can damage soft shoes.
I bought this to aid when bushwalking, pack carrying and general use for old ankle injury. Very supportive and comfortable to wear with shoes and boots. Will definitely buy again. Amazing value compared to anything in Australia.
- quality of the product and customer service after
When the product arrived, it was already damaged. The damage made the product very vulnerable, which caused a lack of ankle support. After that, also the customer support from Decathlon is quite disappointing. Two months later, still waiting for my refund..Brand's answer :
We are sorry that our service did not make you satisfied. While the customer serivce center know this situation, they had already send a new ankle to you on Jan 20th, the package had been received on Jan 22th. If you didn't receive it, please contact us. We will help you to contact the express company.
Kimi Ding Customer Advisor DECATHLON
Decathlon Binod Das Service -
Binod says my leg was paining after BSNL sports week.. I got great relief after using your product